Learn how to use Fishisfast to make shopping in the US even easier. Our guide will show you how to use our app to check your items, request services and ship your items!
Want to order something from the US but they don't take a non-US credit card? Use our FastBuy service! Here's how.
Got a wrong size? Or damaged item? You can return items back to store – Return processing fee is $3. Here is how to submit a return request.
Need to ship fast? You came to the right place. We guarantee when we will finish packing. If we are slower than that, we'll give you a discount.
We have easy steps to fill out customs information. Read how to complete customs declaration.
We want you to make sure you bought the right item, it's the right size, has no blemishes or it turns on if it's used electronics. Service requests is your tool for extra photos or any actions you'd like to do with your item before your pack and ship it.
We make sure to reduce dimensional weight to save you shipping cost.
We love to get feedback on how much you liked our service! Make sure to let the world know what you thought by leaving a review!
Find out what the difference is between the "Locker" and "Inbox" screens in the Fishisfast app.
Pro Tip: Going to be shipping a lot with us? We offer a 3% bonus for payments made via wire transfer!
Need some more time to pack your items? No problem! We offer 180 days of free storage for all incoming packages & items, so you've got plenty of time to get lots of items in and ship them together!
Tip: Received everything you want to ship, but not quite ready to pay for it? You can avoid storage fees by waiting to request packing. Items and incoming shipments can be stored for 180 days for no fee, but once the items have been packed, they must be shipped within 7 days!
We photograph and weigh each incoming shipment by default. If we notice any physical damage to the item or the package, we will take additional photos of the damaged area and mark the item as "Problem" to help you identify the issue.
Wait, what if a wrong stuff got sent from a store? No worries. Just request unpacking or select for "Always unpack shipments" in setting. We will open a box and take a photo of each item. You will be able to make sure you received what you ordered before you ship to your country.
Is our list of Shops not big enough? Here's an even bigger one, organized into many different categories!
Some items are ineligible for export outside of the US, import into certain countries, or they are restricted in our terms and conditions
Sales usually fall around the holidays. We've put together a helpful shopping calendar for you. When you shop online, target these dates and get a good deal!
Not using cash back site? You are missing the icing on the cake!
Paribus is a company that many Fishisfast customers use to get the absolute lowest prices on their purchases.
How to Activate your credit card?
Wondering if you can ship a particular item? Here's a list of some of the things we can't ship at this time.
Electronic devices are one of the most popular items our customers like to ship. But before you order, make sure we're able to ship the item you want! Some items may not be shipped internationally due to transport regulations.
We want you to enjoy your shopping in US online stores right when you’re ready for that! No worries about any extra member ship fees or hidden costs.
If your was attempted delivered on a weekend day and you see “Business closed” status when you track your package - no worries!
We are moving to a new warehouse on June 1, 2018. Here are frequently asked questions.
In a hurry? You can expedite packing speed by selecting the optional service – "FastLane". We will pack your parcel even faster than usual!
Learn more about storage fees for packed consolidations.