My VIP Box: What is unpacking and why should you use it?

There are two ways to receive packages into locker.

If you want to pay as little as possible and you are simply sending an entire shipment to one address, this setting is a good choice for you.

If you need to be absolutely certain you got correct items, this setting is great for you. This setting allows you to ship items from the same shipments to different addresses separately. You can individually select which items to send to which address.

Where do I change my unpacking policy?

You can update your unpacking policy any time in your settings. Go to the top right corner : Menu → Setting

While stores are usually really good at fulfilling orders, we still see errors and mixups once in a while. By choosing unpack shipments, you can rest assured knowing that you are able to check every item before you ship it!